Return Policy

Nemo's wants you to be happy with what you have purchased; we stand behind the products we sell. Please retain your sales receipt/invoice, and all the merchandise tags as well as packaging. All unwanted merchandise in new and resellable condition may be returned for a full refund within 30 days of purchase.

Defective merchandise returned must be shipped with the charges prepaid. Nemo's can not accept a C.O.D. and therefore, the package will be refused. However, Nemo's will refund the return postage on defective merchandise that is shipped to us via U.P.S. or Parcel Post ground and reship the replacement at no further freight charge.

For your convenience, merchandise may also be returned or exchanged at any of our stores. Please have your sales receipt on hand.

Mail Returns to:

Nemo's Receiving
3232 Long Beach Road
Oceanside, NY 11572-4183

Refunds:

Credit card refunds will be issued at once, but please allow for 1--2 billing cycles for the credit to appear on your statement.

All merchandise is carefully inspected for manufacturing defects prior to shipping.

 

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